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Seulrene's avatar
Seulrene
3 years ago
Solved

Odd performance bug with GPU clock speed that I found a workaround for

I'll start off by saying that I realize that this could be some weird bug specific to my system but I figured I'd post about it anyway in case it helps someone else. Also I don't have any of these is...
dead space
technical issues
  • Seulrene's avatar
    Seulrene
    3 years ago

    @EA_Illium @Menchin11 I believe I've found what's causing this issue: Vsync. Disabling Vsync both in game and/or in the Nvidia control panel completely fixes the issue and my GPU is fully utilized and everything works as it should, even without a video playing in the background.

    For reference, I usually have Vsync enabled in the Nvidia control panel and disabled in game for the optimal G-Sync settings (based on this well known Blur Busters article), but I can definitely say that this is the first time I've ever seen this issue. Also note: I tried the game with Vsync disabled and G-Sync enabled and disabled and it seems G-Sync has no effect in causing the issue, just Vsync.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hey @Menchin11 @Seulrene can we try the following steps and check if this continues?

  • Make sure the game is installed on an internal SSD (versus HDD or external SSD connected via USB)
  • Run the System File Checker tool then Check for Windows and GPU updates  
  • EA App's Cache (Top Left Menu > Help > App Recovery) 
  • Repair Games (Go to My Collection > Select the tile Dots > Repair)
  • Check for other applications that may be limiting EA App or Game performance
  • Rolling back your GPU drivers to a previous version then test
  • Put your device in a Clean Boot then launch the game

Thanks!

Seulrene's avatar
Seulrene
3 years ago

Hey @EA_Illium thanks for replying. I tried all of these and tested the game between each one to verify if a specific thing fixed the issue. Here's the results:

  • Yes as I said in my original post, the game is installed on an Gen 4 NVMe m.2 SSD - a SK Hynix P41 2TB
  • I ran the system file checker tool and it didn't find any corrupted files - tested the game, didn't fix the issue / i checked for windows updates, there was one that updated me to 22H2 22621.1194 - tested the game, didn't fix the issue
  • As I said in the OP i have the game on Steam not the EA App, but either way I verified the integrity of the game files and all files validated successfully - tested the game anyway, didn't fix the issue
  • I restarted in a clean boot and disabled all startup programs - tested the game, didn't fix the issue
  • I completely uninstalled my GPU driver with Display Driver Uninstaller (DDU) and installed an older driver from December 1st, 2022 (ver. 527.37) - tested the game, didn't fix the issue (after this I used DDU to remove that driver, then I re installed the latest one (528.24))

So unfortunately none of those worked. Some other things I also tried that didn't work are: disabling Hardware Accelerated GPU scheduling, running the game on a different monitor (4k 60Hz), enabling Resizable BAR with Nvidia Profile Inspector (this actually gave me quite a performance boost, but it didn't solve the issue).

I'm going to keep trying different things and if I find something that works I'll reply here.

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