[PC] Dead Space Remake Crashing at Launch
Hello,
I got Ea play by the Xbox game pass
I download Dead Space 2023,
The game game keep crashing no matter what I do.
Game is open for 5 secondes windowed mode, black and crash
W10 x64...
Forum Discussion
@EA_Shepardyes but when i do a clean delete of the driver the game is working and when I want to relaunch it I can't ?
Even with saves deleted I can't make it work
I want to update to Win11 and see if it's working
- EA App
- EA ID : 18577007
- Attach the EA App Error Report ID : 344916d3-10fb-4f0e-920c-8f66fa3ab69f
- The EA app logs can be found in
- Windows OS: 11
- Windows OS version:Version 23H2 - Installed : 15/11/2023
Build : 22631.2715
Expérience Windows Feature Experience Pack 1000.22677.1000.0 - GPU model and driver version: 3070 inno 3D (watercooled) : 546.17
- Region: France (europe)
- Are you using an internal or external drive? internal
- Are you using an HDD or SSD? SSD kingston renagade 2To
- Date this issue started (is it still happening?) 2 weeks ago
- Any other errors? Yes
- If possible, share a Screenshot or Clip:
- Attach a DxDiag
So far all up to date, tried everything previous posts, was on w10 before now on w11 it's the same
546,17 can't work
546.01 : worked 30 minutes ( after DDU in safe mode and NVclean install) then crash 2 hours later ; I did nothing apart from eating 🤔
536.40 : worked 1h after crash (see png)
535.98 : can't work
532.03 nope
Edit : just try with a new account (using microsoft account to login), so I launch the game deadspace.exe ; CPU at 100% when I switched to the other account the game launched 😮
- EA_Shepard
Community Manager
@BoomHeadShot8 That is odd that you would get that error and swapping accounts like that would cause that. Swapping a log-in shouldn't affect that in any way unless you simply were not entitled for content but that would be entirely different.
When you updated your GPU drivers, did you do a fresh install where it deletes old drivers and installs new drivers?
That error you attached is related to Nvidi and not the game itself
- @EA_Shepard
That error occured with drivers : 536.40
Yes, I use DDU so a clean install ; I install only driver + physyx + hd audio no geforce experience with Nvcleaninstall
I have
user 1 : local account (admin )
user 2 : my microsoft email
1)I log on user 1 then switch to user 2
2) launch the game deadspace.exe
3) switch to user 1
4) game is opened and I can play
There is massive fps drop, sometimes a freeze but no crash so far after 1h30
Already did that 2 times and working - EA_Shepard
@BoomHeadShot8 Gotcha. can you change the resolution and screen sizes, windowed vs full screen to see if any of these make a difference? The freezing could be a bad update, or save file, but also could contribute to the video rendering as well.
Cheers!
- @EA_Shepard
Windowed mode because im using obs to save my videos I dont know why but in fullscreen I can't capture.
Dlss + high textures in 1080p no ray tracing
I will try fullscreen - EA_Shepard
@BoomHeadShot8 Makes total sense. Def. don't want to take away from making those videos for sure!
i did'nt notice any change in fullscreen
Already playing ~8h without crash and my method is working
- EA_Shepard
@BoomHeadShot8 That is great, Im glad it's going longer without crashing!
