[PC] Dead Space Remake Crashing at Launch
Hello,
I got Ea play by the Xbox game pass
I download Dead Space 2023,
The game game keep crashing no matter what I do.
Game is open for 5 secondes windowed mode, black and crash
W10 x64...
Forum Discussion
Thank you for the response. I am launching it through the ea app. I did check the task manager and the app closes instantly. I use avg for antivirus and firewall. The app is already white listed and have disabled the firewall but face the same issues. Can you please provide steps that may need to be taken to fix the issue
Just following up. I have tested on my Windows 10 laptop and it runs fine, but is not my preferred device. So it definitely would not be network related and is isolated to the computer. I have tried to set the game up using compatibility mode on my desktop and launched to run with administrator credentials. Can you please provide any step by step directions that I may use so that it can run on my desktop? Thanks in advance!
- EA_Shepard
Community Manager
@Alien_Skull Does your desktop have multiple drives in it? You should def not have to go into event viewer at all.
When you install the games on your desktop, you are doing this through the Xbox app yes? I have game pass and a brand new install of Windows so I can test it out with no security changes being made or AV installed other than Windows defender.
Desktop has a single hard drive, launching through the Xbox app opens the EA app and it launches with a black window and then closes.
- EA_Shepard
Can you attach a DxDiag?
Black screen like that typically comes down to only a handful of reasons so we have to narrow that one down.
Cheers!
