[PC] Dead Space Remake Crashing at Launch
Hello,
I got Ea play by the Xbox game pass
I download Dead Space 2023,
The game game keep crashing no matter what I do.
Game is open for 5 secondes windowed mode, black and crash
W10 x64...
Forum Discussion
@EA_Shepard I have the same problem when running from Steam. See attached DxDiag:
Also, I've captured the minidump of the crash:
https://file.io/RgvHugnuOCnd
as well as the full dump:
https://file.io/X8U3lGplBDUF
Please send this information to developers, using symbols they should be able to localize the issue.
The error is:
Exception thrown at 0x0000000140DD0450 in Dead Space.exe: 0xC0000005: Access violation reading location 0x000000303721EDB8.
Callstack:
Dead Space.exe!0000000140dd0450() Unknown
Dead Space.exe!0000000140dcee22() Unknown
Dead Space.exe!0000000140dd2654() Unknown
Dead Space.exe!000000014119ab46() Unknown
Dead Space.exe!0000000140eb514a() Unknown
Dead Space.exe!000000014119ab46() Unknown
Dead Space.exe!000000014119ad9e() Unknown
Dead Space.exe!0000000141a56d6c() Unknown
Dead Space.exe!0000000143a2484e() Unknown
Dead Space.exe!0000000141aa79d9() Unknown
Dead Space.exe!00000001427ecbad() Unknown
Dead Space.exe!0000000141d167b4() Unknown
Dead Space.exe!0000000141d1c3fa() Unknown
Dead Space.exe!0000000141d1999c() Unknown
Dead Space.exe!0000000141d1c282() Unknown
Dead Space.exe!0000000141d1c5c6() Unknown
Dead Space.exe!0000000141d1bfea() Unknown
Dead Space.exe!00000001418f9e46() Unknown
Dead Space.exe!00000001418f9d04() Unknown
Dead Space.exe!00000001411afcc0() Unknown
Dead Space.exe!00000001415267f6() Unknown
ucrtbase.dll!_configthreadlocale() + 146 bytes Unknown
kernel32.dll!BaseThreadInitThunk () Unknown
ntdll.dll!RtlUserThreadStart () Unknown
EA_Shepard
Community Manager
Community Manager@clisparion Thanks. I notated the logs. I took a look at the file and these are the suggestions I would make to see if they help with this one.
- Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
The error report shows mostly Windows errors, so I would go through and repair and update as much as you can. Some of the errors can effect the game but the dumps may be more impactful than the Windows errors.
