I have not been able to play Dead Space 3 since I downloaded it. The game gets stuck checking for downloadable content and never gets past that screen.
I have gone through 3 tiers of EA Phone support over about 4 hours. Nothing they instructed me to do has made any difference at all.
I want to recap what has been done so far:
1. All tier 1, 2 EA phone support solutions including clean boot, disable windows firewall, remove any/all software firewalls + anti virus, remove and reinstall origin, remove and reinstall Dead Space 3. I removed origin using Windows uninstall as well as manually removing it and all registry entries.
2. Make sure the following ports are open and port forwarded through the router:
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
Inbound port 80 is blocked by my ISP so although it is open on the router and computer, it is still blocked and cannot be opened.
I have also found a bunch of other suggested ports from portforward.com. All of those are also open and forwarded properly. I tested all of them to make sure they are open using Port Forwards port check utiility. All confirmed open.
3. Disabled SLI configuration and just used a single video card to run the game.
4. This computer has a single hard drive, so the common issue of needing to move origin on the same drive as the games is not relevant here.
This computer is used only for gaming, so it only has games and related software like origin and steam, chrome. I have no issues playing Battlefield 3 or Skyrim. They work perfectly and I play often.
Specs:
Windows 7 Home Premium 64bit
SLI NVidia 670GTX (Dual config)
16GB Ram
Intel i7 cpu
OCZ Agility 250GB SSD drive
I am not sure what else to add, other than nothing has worked or made any change to what happens when I start Dead Space 3. The game loads the splash screen. The Press Any Key to continue notice pops up. I hit space bar or any other key, the DLC circle shows up in the middle, the screen flashes for a second, then the DLC circle reappears and that is it. Nothing further happens.
