EA_Illium
EA Staff (Retired)
3 years agoRe: Xbox series s crashing
HI @SnugDragonfly6 First to check are you playing on an internal SSD or an external drive?
If you are on an SSD, can we try the following?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart