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littlebloke's avatar
littlebloke
1 year ago

[Steam] Chapter 10 - Hallway - Destroy the Tendril in Deluxe Quarters Crashing

Hi,  In Chapter 10, where the mission states "Destroy the Tendril in Deluxe Quarters" I enter an L shaped hallway just before a room with a laughing woman. Within under a minute the game will cras...
dead space
technical issues
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
1 year ago

@littlebloke 

Can you attach a DxDiag?

Also, look at your Reliability monitor and attach this file:

  • Press the Windows key and "R" at the same time.
  • Copy and paste "perfmon /rel" (without the quotes) in the new Window > hit “ENTER”
  • Look if it has entries for the game executable or EA app.
  • If yes double click at the last entry for the game executable or EA app, copy the info, and save it to a text file.
  • Once saved attach it to the thread.
littlebloke's avatar
littlebloke
1 year ago

Hi, 

Thanks for replying.

I've just now had the chance to look at this. Fortuitously, new Radeon Drivers have just released. Installing these drivers forced a Rebuild of the Shader Cache. When I restarted the game it was jittering a lot (I guess due to in game shader compiling or something of that ilk), after a time it smoothed out, I went into the L shaped Hallway and it did not crash at all. 

Either the new driver (24.6.1) or the forced shader recompile as a result of the driver install have resolved the issue. 

Kind Regards,
LB

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