Forum Discussion

plasticninjaguy's avatar
3 years ago
Solved

Strange artefacts when using AMD Fidelity FX

The issue only seems to occur when setting are on the ultra preset and Fidelity FX is enabled, the effects are extremely hard to screenshot due to the their sporadic behaviour. by spamming the screen...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @plasticninjaguy 

    can we try the following steps and check if this continues?

    • Make sure the game is installed on an internal SSD (versus HDD or external SSD connected via USB)
    • Run the System File Checker tool then Check for Windows and GPU updates  
    • EA App's Cache (Top Left Menu > Help > App Recovery
    • Repair Games (Go to My Collection > Select the tile Dots > Repair)
    • Check for other applications that may be limiting EA App or Game performance
    • Rolling back your GPU drivers to a previous version then test
    • Put your device in a Clean Boot then launch the game

    Thanks!

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