3 years ago
This game will not run in a virtual environment
When I try to launch EA games via my Xbox GamePass Ultimate account, I get an error message that reads "This game will not run in a virtual environment." Microsoft tech support has been worthless since they insist that I'm trying to run a console game on a PC. I'm attempting to run the PC version on my PC. I've tried uninstalling/reinstalling the game. I've run the EA app in administrator mode. I've updated all the Windows updates. No luck.
I tried contacting EA tech support. All I get is an email link that is supposed to launch a live chat, but it just launches another email submission.
My computer is a Surface Pro 7+ running Windows 11.
Any ideas on how to get around this error?