Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

Unable to access 'Downloadable Content' in Dead Space 3 Limited Edition

My computer is connected to the Internet and every time I try clicking on 'Downloadable Content' in the main menu, it would always say "Cannot retrieve information from Origin. Please check your conn...
Anonymous's avatar
Anonymous
13 years ago

same here, origin servers overloaded maybe?

  • Kuroha6667's avatar
    Kuroha6667
    13 years ago

    Hi there

    You will need to contact EA Support for assistance with this issue, they can check your account can acess the DLC

    https://help.ea.com/contact-us

    Hope this helps

    Kuro

    • ColonelSeven's avatar
      ColonelSeven
      13 years ago

      That isn't the issue. 

    • Anonymous's avatar
      Anonymous
      13 years ago

      Contacted EA Help; Live chatted with their advisor. They couldn't solve the problem. Instead, they told me to open ports and said they have posted this as a bug on my behalf.

      • Rekalty's avatar
        Rekalty
        13 years ago

        I have the exact same issue... which ports did they tell you to open? It's odd, because it's allowed through firewall and I have no intrusive apps running that could limit the access...

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