Unable to access 'Downloadable Content' in Dead Space 3 Limited Edition

My computer is connected to the Internet and every time I try clicking on 'Downloadable Content' in the main menu, it would always say "Cannot retrieve information from Origin. Please check your conn...

Anonymous

12 years ago

same here, origin servers overloaded maybe?

Kuroha6667
12 years ago
Hi there

You will need to contact EA Support for assistance with this issue, they can check your account can acess the DLC

https://help.ea.com/contact-us

Hope this helps

Kuro
- ColonelSeven
  New Rookie
  12 years ago
  That isn't the issue.
- Anonymous
  12 years ago
  Contacted EA Help; Live chatted with their advisor. They couldn't solve the problem. Instead, they told me to open ports and said they have posted this as a bug on my behalf.
  - Rekalty
    12 years ago
    I have the exact same issue... which ports did they tell you to open? It's odd, because it's allowed through firewall and I have no intrusive apps running that could limit the access...