Forum Discussion

KR1MES's avatar
KR1MES
2 years ago

Why cant i play Dead Space 2 from my EA play membership?

I see the option to install Dead Space 2 using my EA play membership. However, when i download, and try to run the game, it crashes. Without any error notifications. Also, Verifying gamefiles doesnt fix the issue.

4 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hey, @KR1MES 

    I wanted to follow up on this thread to see if you're still experiencing issues with the game. If you need any further assistance, Can you attach a DxDiag?


    Cheers!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hey @KR1MES Thanks for that taking a look. One question, I see you have a dedicated Intel GPU along with an Nvidia GPU. Can you check and see when launching a game which GPU your system tries to run it off of? You can follow the steps here!

  • KR1MES's avatar
    KR1MES
    12 months ago
    @EA_Shepard Hey, I defaulted the game to run off of the Nvidia GPU. It still shows a zoomed-in black screen as soon as i try launching the game. The screen then resets and the game disappears from the task manager.

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