Forum Discussion

spherical2013's avatar
2 years ago
Solved

Why no Telephone support anymore?

I know this is generic, but why no telephone support anymore?

this is unaceptable for a product costing 60 pounds or more, there are tele customer services for products a fraction of that.

I am disabled and typing/followijng online conversations can wipe me out, there will be many like me

I cant get Cloud Support for the game, it can't connect, just recently reinstalled from installed game,

have repaired etc.

update, massive wait for online support,

from  a billion pound company

  • Hey @spherical2013 

    If you need to reach out to our support you will want to create a support ticket on our site. 

     

    How to use EA Help

     

    Available contact options can very based on several different factors and may change. We do not have any information available if our support will change in the future. 

     

    Cheers!

     

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @spherical2013 

    If you need to reach out to our support you will want to create a support ticket on our site. 

     

    How to use EA Help

     

    Available contact options can very based on several different factors and may change. We do not have any information available if our support will change in the future. 

     

    Cheers!

     

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