Authentication Errors on Game Launch
I'm trying to launch Dragon Age: Inquisition, a game I've owned since 2016, but every time I try it pops up with a window requiring me to authenticate it.
It doesn't recognize my login email/password, which I know to be correct as I use the same pass manager to log in to my EA account elsewhere. It does recognize my user ID, however none of the buttons are interact-able. So even if I still had my authentication code, there' s nowhere to enter it.
I played the game with no issues last night, but windows ran updates overnight.
So far I have:
- Uninstalled/reinstalled
- Changed my password just in case
- Cleared the EA app cache
- Performed a clean boot which forced the EA app to update
- Updated the Epic games launcher
- Tried launching the game from both apps
- And I have an empty licenses folder with hidden files checked on.
Would appreciate any assistance with this. Not sure where to go from here.
Attached is a screenshot of the popup
