Cannot Refund Newly Purchased Dragon Age II and No Support Available
Hello, I just purchased Dragon Age II: Ultimate Edition on the EA App and I would like to request a refund. However, it is simply unbelievable that your refund tool has been broken — my refund request keeps getting stuck on the final step and just keeps loading endlessly. On top of that, the report form does not even list Dragon Age II as an option, so I had no choice but to select Dragon Age: Inquisition instead. After writing the entire request carefully, I was then told that customer service does not handle this issue. So what am I supposed to do to get my refund? How can I request a refund for a game that your system won’t allow me to select, and a refund tool that won’t even submit the request? For reference: the actual game I need a refund for is Dragon Age II: Ultimate Edition, Order #1008226783083. I am fully eligible for a refund, and I don’t want to keep a game I do not need just because of a system malfunction. Please help me complete this refund. Thank you.
Dragon Age Inquisition Xbox
Not sure if I can make this make sense at all. There has been quite a few issues with my lastest play through, more so than normal to the point of having to close and quite the game to restart almost every 10-15mins if I'm actually lucky. It started after making it to skyhold doesn't matter which area or map I'm on, but not been able to switch between party members. If the Inquisitior goes down and it switches to the next party member and you revive her/him you can't switch back to the Inquisitior you can switch to other party members but not the Inquisitior. Other issues I have had is not been able to move on to the next part of the mission. For example at the moment I have managed to get myself to Trespass DLC (without giving up) and it's worse, going through the mirrors only to get to the point of using the mark to open the way to the next mirror only the wall didn't disappear..... Had to close the game to go back and yes it worked but having to do this every section. Then we get to the deep roads to have a section not load the NPCs and then randomly the Inquisitior starts jumping!? I had to close the game twice with in mins for these two. There is more so much more that has been happening with this game. Is anyone else having issues? Any fixes other then closing the game and restarting?
Dragon Age Inquisition Crashing
Hello, I have an issue. I decided to replay the game recently and redownloaded it through steam. I managed to play for around 30 hours with no issues, reaching Skyhold. Once there I was trying to level up Cole and the game closed to desktop. There was no error message or anything and it didn't generate an event in event viewer, nor any dump file anywhere else. I figured it was just a random bug and went back to playing, but then it happened again, when I was walking through the Hinterlands. And then it kept happening in random places too. I thought, perhaps my save file got corrupted somehow? And tried creating a new character, which crashed right in the prologue, just before decide whether to take the mountain path or charge. Since then I have tried almost all the troubleshooting tips, but nothing worked for me and I do not know what to do anymore. My laptop is Asus Rog Strix G18 with the following specs: intel i9-14900HX CPU Nvidia rtx 4080 laptop GPU 32G of RAM Windows 11 I have tried: -Verifying game files through steam -Lowering my graphics settings -Playing in windowed borderless and windowed mode -Re-installing my drivers -DDU reinstalling both drivers for my integrated intel and nvidia gpu -DDU rolling back drivers for both my gpus -setting CPU affinity to different cores through process lasso (I have tried many configurations but none worked) -deleting the profile setting files and letting the game generate them again -setting exception for steam, ea app, dragon age.exe, the folder with dragon age.exe and save folder in windows defender -disabling turbo boost for CPU -clean boot -full re-install of the game, including the deletion of all shader caches (DX, Nvidia and Intel) None of these worked and I am at a loss now. The crashes are completely random and numerous I now have muscle memory for quicksaves, it's eating away at my sanity. Please help me somebody ;-;
Dragon Age Origins UE Physical copy DLC Unauthorized
Hello! Similar issues are discussed a lot, but I haven't found a solution that works in my case. I like physical copies of games mainly for nostalgia, and recently got Dragon Age Origins Ultimate Edition as a physical copy. I have now installed it as well as all the bonus content (Awakening, bunch of special items and DLC stuff). However, they are all installed and enabled, but unauthorized. Due to the EA servers no longer available message, I can't log in from the game to authorize them either. I have the EA application, which recognized that I have the game and now I can launch it through there as well. I did that, but it made no difference. All of the content also shows up when I check add-ons from the EA app for DAO. Anyone had a similar situation? I think my game being a physical copy probably makes this a bit different than the usual fixes I've seen for the Steam or EA App purchased versions. I would like to actually play this from the physical version, just want to find a way to authorize the DLC content.
[DAI] camera flipping glitch when moving with mouse
while controlling the camera angle with a mouse, the camera will sometimes flip 180°. i’ve tried everything mentioned in some relevant EA forum threads, as well as whatever else i could think of: disable overlay (steam, discord, and nvidia for me) delete the “ProfileOptions_profile” file clean reinstall of the graphic and mouse drivers reduce camera movement speed/mouse sensitivity in game turn off “enhanced pointer precision” change graphic settings (texture quality and vsync etc) repair game via steam none fixes the problem. my pc isn’t connected to any controller at the moment. it has made exploration extremely tedious. to add more context, it didn’t happen in first playthrough, it only started halfway through my second playthrough. this issue persisted ever since across different saves. any suggestion on how to fix this problem will be appreciated:)
War table bug
Hello, so I killed Corypheus and I started doing the descent and frostback bassin and at one point I unlocked new operations but when I went to the war table nothing appeared. I get regular operations but the ones where you have to use points are simply inexistent. Did that happened to anyone? Is there a way to fix it or force the operations to complete themselves? Thank youDA Origines launch but keeps crashing before I can play
I tried playing the game a few times, even went throught a few internet ask, but I'm not originally an english speaker and have a hard time identificating to said asks. So I launch the game, everything's fine, but then, when I finish creating my character and press "play", the game just... crash. No messages, no nothing, there's just suddenly no game on my screen and I'm face to face with my computer background... and it does that everytime only at that moment. I did install it on an USB hard drive, could the problem come from there?DAI RIP (for me, at least)
Some way, some how I am still having issues with trying to play Dragon Age Inquisition, now on my Series X. This whole delete profile, saves/cache didn't do it, going offline didn't help. Now I see DA Veilguard is coming to Game Pass/EA Play & I still cannot get back into Inquisition. This problem has persisted way too long & I just want to play my game
Cannot download Dragon Age: Origins due to 'not owning the game' on EA App.
Hello there. I have found a bug. I tried downloading Dragon Age: Origins on EA App, but it was unsuccessful due to the bug I captured in a cap and sent in an attachment below. I own the game, I would even pay for Ultimate Edition, but this feels weird. If anyone from EA support sees this, can this be solved? Thank you.
