Big troubles with Dragon Age Origins Ultimate Edition (Origin)
Hi all! This gonna be a biiiiig post!
Recently I bought a Dragon Age Origins Ultimate Edition (activated codes throug Origin - one for the game, second for Feastday DLC, as I remember). As I understand, Origin should be able to download all DLC, but they are not on the list: when I start Origin, click on game, here is the list:
- Dragon Age Origins Ultimate Edition - download
- Dragon Age Origins Awakening - no button
- Return to Ostagar - download
- Warden's Keep - download
- Warden's Keep - download (exactly! two times in a list)
- Feastday gifts - download
- Feastday pranks - download
... and that's all. OK, I go and install the game. First it downloads first the original game for about 17GB. After that, it downloads Awakening, then other dlc from the list above. I start the game, log in to server, go to DLC menu, and see there:
- Warden's Keep
- Stone Prisoner
- Awakening
- Ostagar
- Feastday G/P
They are switched on. 'Available content' and 'Downloaded' tabs ... are grey and inactive! great... So the game misses DLC witch hunt, golems, leliana song, darkspawn chronicles.
Then I registered my code on https://social.bioware.com/user_entitlements.php and saw that there are at lest song of leliana, but hunt was missing. OK, I go to chat with EA support, and first advisor recomennded to repair the game first, it didn't help. Then he changed the code for my game, that didn't help too. Then he said that Clean Boot is requiered. OK, I did what he said, restarted pc, and the same result.
Well, I though what the hell and uninstall DAO, Origin, and made a clean with CCleaner. Then install all over again. Didn't help.
I went to https://social.bioware.com/user_entitlements.php, unregistered the first code, activated the new one... and... aaaaand... all my activated dlc for PC AND PS3 version of DAO Ultimate were gone! (yes, I have a PS3 version too, bought and activated a long time ago). Holy...
Went to chat again. The second advisor checked all codes, they are OK. I'll add DLC manually he said - and than chat became inactive... my god. I started the third chat and waited for another 30 mins.
The third advisor said that he replaced all DLC in my accounts and that they are 100% on my account now. Guess what? Nothing changed. He advised to reinstall the game... well... I did that... aaaaaand nothing changed. ARGH
I noticed that c:\Users\Rowan\Documents\BioWare\Dragon Age\Settings\addIns.xml has RequiresAuthorization="0", I changed it to RequiresAuthorization="1" as written here. Didn't help as well.
In c:\Program Files (x86)\Origin Games\Dragon Age\addins\ I have six folders, so missing DLCs are really not downloaded.
I even downloaded 1.05 patch from BioWare, but it only ruined the game, so I wasted a bit time for reparing it.
I read about DAUpdaterSVC.Service.exe - but guess what - there's no such file in c:\Program Files (x86)\Origin Games\Dragon Age\bin_ship\
So... what the hell is going on? Any ideas how to fix this? Why 'available content' tab is not active? Why Origin doesn't show me other DLCs while they are activated on my acc? Why all DLCs for DAO are gone from my social page?
ps I'm a bit tired to chat with support. They are doing there best, but nothing changed in the end. I will call them only on Monday (because in my country they don't work on weekend...), and do not want to chat for now. So please help me with this nightmare.
- Anonymous10 years ago
I called Finnish customer service and within a few minutes the nice guy over there had fixed the issue.