Community Admin@HayWeeMe Thank you for the post. Can you check your hidden games list in case there's a duplicate panel that you can use.
If this is fruitless, I think contacting support is the best way forward, they can look into your Origin content and can hopefully get this cleared up for you.
http://help.ea.com/en/article/contact-ea-help/
If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.
I contacted support today for this same issue. A woman called me. Told me to restart my computer and try playing the game again. I explained to her at least 5 times that I couldn't even download the game and she argued with me telling me I could and that everything looked fine on her end. So I really got no help at all and have no idea what to do now.
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