Forum Discussion
39 Replies
@planetofthemage Could you explain the work around? I try downloading it through manage add-ons and only use the add-on Jaws of Hakkon but it's still not working...
- EA_Shepard2 years ago
Community Manager
@TrueQueenOfVodka Is it just the DLC you have an issue with or the game as well?
game isn't downloading at all, with or without dlcs.
Do we have a solution yet? Download error is still encountering.
I’m having a problem not being able to download Dragon Age Inquisition on my Rog Ally. I start the download at it gets stuck on 2%. I have left it on all night multiple times to see if it’ll finish and stays at 2%. Tried restating the device multiple times. Updated it and still have the same problem
- EA_Shepard1 year ago
Community Manager
Hi @meyfstuvj0qj, I wanted to check in and see how things are going. Are you still experiencing any issues downloading the game on the Rog Ally?
Thanks! Yes still can’t get it to go past 2%. Now sometimes it will say it failed to download
- holger14051 year agoHero+
You have enough space on the hard drive you want to install and the System drive? (if different.)
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then:
- Go here and download "Revo Uninstaller". (The freeware version, portable version works too.)
- Run "Revo Uninstaller" > Uninstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advanced" > Browse
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > (Make sure the "EA Games" folder is not in the list.) Select All > Delete
- Download EA app from here.
- Reinstall EA app
- Reboot and test.
- EA_Shepard1 year ago
Community Manager
@meyfstuvj0qj Hi there! I wanted to check in and see how things are going. Are you still experiencing any issues?
Thanks!