Forum Discussion

LucidMadness's avatar
3 years ago

Can't download this game specifically

All other EA desktop games downloading perfectly fine. Tried reinstalling EA app, tried running in admin. Tried restarting computer.

39 Replies

  • TrueQueenOfVodk's avatar
    TrueQueenOfVodk
    2 years ago

    @planetofthemage Could you explain the work around? I try downloading it through manage add-ons and only use the add-on Jaws of Hakkon but it's still not working...

  • FRU_Kiwi's avatar
    FRU_Kiwi
    1 year ago

    game isn't downloading at all, with or without dlcs. 

  • SogonLeong's avatar
    SogonLeong
    1 year ago

    Do we have a solution yet? Download error is still encountering.

  • I’m having a problem not being able to download Dragon Age Inquisition on my Rog Ally. I start the download at it gets stuck on 2%. I have left it on all night multiple times to see if it’ll finish and stays at 2%. Tried restating the device multiple times. Updated it and still have the same problem 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi @meyfstuvj0qj, I wanted to check in and see how things are going. Are you still experiencing any issues downloading the game on the Rog Ally?

    Thanks!

  • Yes still can’t get it to go past 2%. Now sometimes it will say it failed to download

  • holger1405's avatar
    holger1405
    Hero+
    1 year ago

    @meyfstuvj0qj 

    You have enough space on the hard drive you want to install and the System drive? (if different.)

    Please clear your temp files:

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
    • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
      (If some files or folders can't be deleted, reboot and try again.)

    Then:

    • Go here and download "Revo Uninstaller". (The freeware version, portable version works too.)
    • Run "Revo Uninstaller" > Uninstall EA app.
    • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advanced" > Browse
    • If "Remaining registration content found" is displayed > Select All > Delete > Next
    • When "Remaining Data and Folders" is displayed > (Make sure the "EA Games" folder is not in the list.)  Select All > Delete
    • Download EA app from here.
    • Reinstall EA app
    • Reboot and test.
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @meyfstuvj0qj Hi there! I wanted to check in and see how things are going. Are you still experiencing any issues?

    Thanks!

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