If it is localised to that one save file group, then either is is a general corruption of something in the file or something that file uses.
If you are lucky it is something on the character or group, ie Bow(crafted??), armor, helmet, DLC weapons/gear, or something you can take off and let it play through the scene.
If you aren't lucky then something about the save/character itself is bugged, such as something to do with your race/sex/facial choices is bugging out.
If it is something that was made/coded wrong then Bioware may actually patch it and get it to work. If it is something corrupted in your save file, then you are probably stuck, unless whatever future optimazations allows the scene to play....if you are lucky.....
Good luck all the way around, only two things I can think to try other than changing gear, is to run game in compatibility mode for Win7 in windowed mode with lower priority set to below normal in taskmanager. And to delete your profile options in System>>Main Drive>>Users>>Mydocuments>>Bioware>>Dragon age inquisition>>saves and delete the last two files there, which would be profileoptions and profileoptions_profile, leave all teh DASAVE#### files alone and they should be the only thing in that folder when you are done.
Thank you very much for taking the time to reply Mc. Unfourtuently it had already occoured to me that it may be my gear as I spend a lot of time farming and crafting better equipment. I know it's some what pointless at this stage of the game but I enjoy it. I did however try it again after you suggested it and entered the cutscene with no gear equped for me or my party, however this made no difference.
At first I suspected it may have something to do with Cole as for my previous playthough I ignored him completly in favour of Sera. This was my first attempt to use him in my party and thought that may behind the crash. I have tried every party combination and I mean every single one I have worked it out the party members don't effect the crash. I have also tried to go solo but it still crashes. I am playing on Nightmare but I feel I would be able to complete the mission solo "just" perhaps if it would load but no joy. ☹️
I also tried deleting the files you mentioned but to no avail thank you again for your help. I am going to begin a new campain and see what happens wish me luck.
Edie 🙂
Hey did you find a fix for this? I face this problem currently, I know its been years but I hope you remember if there's a fix for this. It's really annoying and I can't find any other solutions
