So I'm not sure why but when I go to character creation, I can't see the face of my character, it's just black. I know this isn't a problem with my computer not being able to run it because I've made another character before and I just wanted to create another one. I've updated my drivers and everything. Please help! Thank you!
You'll have to post a dxdiag report as instructed in part 2 of this post: http://answers.ea.com/t5/Dragon-Age-Inquisition/How-to-post-the-relevant-info-when-you-create-a-question/m-p/4356255#U4356255
The symptoms you describe are typical for unsupported hardware, but we can only know for sure if you post a dxdiag.
@Fred_vdp I have the same problem and it never gave me the problem before but since I upgraded my windows its gone to hell and i really want to play the game again.
Please find my Hastebin attached.
Well the first critical thing I see is you don't list anything other than the Intel graphics crap for your Lenovo laptop in your dxdiag. Either you don't have anything better(don't know the specs to your machine) or something isn't installed correctly. If your machine doesn't have an Nvidia or AMD graphics cards setup then you don't meet min specs for DAI and will not be able to run it, but if you do have one and your machine just doesn't use/know it is there, then fixing the install error with correct drivers and settings SHOULD allow you to play the game. So look into your video card issue and let us know results.
I agree with mcsupersport. If there is a dedicated GPU in that laptop, Windows isn't detecting it.
I found your laptop version on the Lenovo site based on the model number in the dxdiag file. The product page has graphics drivers for Nvidia Optimus, so your laptop probably has that. The download link for Windows 10 64-bit is here. I suggest downloading and installing it.
