Forum Discussion

3 years ago

DA O stops responding at start of castle cousland attack

My dog barks and growls at the door and then nothing no options no continuation of the game just nothing. I assume you are supposed to open the door somehow but no option to do so. just the cutscene ...

holger1405

Hero+

3 years ago

@blaydon870

What system are you playing on?

If you are on a PC try to repair the game.

(Origin: Game Library > Right-click the game cover > Repair)

(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

blaydon870

3 years ago

I'm on pc through the EA app. I tried to repair it as you suggested but unfortunately it didn't solve the issue I still can't get out of the cutscene to progress the game.

holger1405
Hero+
3 years ago
@blaydon870

Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
- blaydon870
  3 years ago
  Here it is
  DxDiag.txt147 KB
  - holger1405
    Hero+
    3 years ago
    @blaydon870
    
    Go to the Arcer product page of your notebook and download the latest Intel and NVIDIA Graphic driver.
    
    Then:
    
    Follow this manual to the letter to cleanly uninstall all NVIDIA components.
    
    Restart the PC.
    
    Follow the guide to uninstall the Intel Graphic driver.
    
    Install the Intel graphics driver.
    
    Restart
    
    Install the NVIDIA graphics driver.
    
    Restart.
    
    Test.