Forum Discussion

3 years ago

DA O stops responding at start of castle cousland attack

My dog barks and growls at the door and then nothing no options no continuation of the game just nothing. I assume you are supposed to open the door somehow but no option to do so. just the cutscene ...

blaydon870

3 years ago

I'm on pc through the EA app. I tried to repair it as you suggested but unfortunately it didn't solve the issue I still can't get out of the cutscene to progress the game.

holger1405

Hero+

3 years ago

@blaydon870

Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.

blaydon870
3 years ago
Here it is
DxDiag.txt147 KB
- holger1405
  Hero+
  3 years ago
  @blaydon870
  
  Go to the Arcer product page of your notebook and download the latest Intel and NVIDIA Graphic driver.
  
  Then:
  
  Follow this manual to the letter to cleanly uninstall all NVIDIA components.
  
  Restart the PC.
  
  Follow the guide to uninstall the Intel Graphic driver.
  
  Install the Intel graphics driver.
  
  Restart
  
  Install the NVIDIA graphics driver.
  
  Restart.
  
  Test.