Forum Discussion

toskaboh's avatar
6 years ago
Solved

DAI won’t launch

Not super knowledgeable about computers so that probably doesn’t help my case but I can’t get the game to launch. Had to place the game in my other drive (the other is full up) which I don’t really do ever and for a minute I couldn’t even get the game to install, at all. Finally get it to install, thinking that’s a good sign and now it just won’t launch. I have nvidia and the dxsetup, still won’t run. It acts like it might since all other tabs on my computer are automatically minimized but then....nothing, origins pops back up again like I never pressed “play” at all. I don’t usually have any issues running games on this computer, and just finished playing dragon age 2 after downloading that less than a week ago with no problem. Any help would be much appreciated! 

  • First thing...what anti-virus do you use??  Try disabling, removing or at minimum whitelisting DAI, DAI saves folder(if exists) and Origin app program. 

    Next, we need a DxDiag file to start with, so we can get an idea of what's going on in the system.

    Last, things like Razor products program, TeamViewer 13, along with Anti-viurs, and a whole host of other programs can interfere with DAI.  One method to find out if this is an issue is a clean boot of your system, which boots up the system with limited programs and most times it eliminates cross program interference.  I say sometimes because some clean boots still have issues with Anti-virus even on a clean boot that isn't supposed to have them active....so I have to assume that other programs can do the same. 

2 Replies

  • First thing...what anti-virus do you use??  Try disabling, removing or at minimum whitelisting DAI, DAI saves folder(if exists) and Origin app program. 

    Next, we need a DxDiag file to start with, so we can get an idea of what's going on in the system.

    Last, things like Razor products program, TeamViewer 13, along with Anti-viurs, and a whole host of other programs can interfere with DAI.  One method to find out if this is an issue is a clean boot of your system, which boots up the system with limited programs and most times it eliminates cross program interference.  I say sometimes because some clean boots still have issues with Anti-virus even on a clean boot that isn't supposed to have them active....so I have to assume that other programs can do the same. 

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