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Anonymous

10 years ago

Solved

DirectX 10 error starting game

Hello!

I very much want to play this game but every time I open it I get a message saying my laptop's Intel(R) HD Graphics Card does not support DirectX 10.0. On the contrary, my hardware supports up to DirectX 10.1 and my software is DirectX 11.

I know Intel GPUs are not supported but I don't care how potato it looks- is there any way to play this game on my laptop? I managed DA2 and DAO pretty well.

dragon age inquisition

Leora85
10 years ago
@clarinet222 Being able to play DAO or DA2 is no indication of being able to play DAI. They're older games made on an entirely different engine. The Frostbite 3 engine used to make DAI is far more demanding on your hardware.

Intel 'cards' are not supported, even if you do get the game running you are likely to encounter many bugs and crashes (beyond the game 'looking potato'), as poor graphics performance does cause significant issues with this game (such as being unable to get past character creation). If you have Decent or Trespasser, especially Trespasser as it affects the entire game, your chances of getting the game running are even lower.

If your laptop has a dedicated GPU (AMD or Nvidia) with at least 512 MB of GRAM, which supports direct x 10, you might be able to get the game running (though if you have the Decent or Trespasser, they seem to require a bit more).

Sorry I couldn't be more encouraging. You can post a dxdiag as outlined here, more information about your system might be useful.

5 Replies

Leora85
Hero+
10 years ago
@clarinet222 Being able to play DAO or DA2 is no indication of being able to play DAI. They're older games made on an entirely different engine. The Frostbite 3 engine used to make DAI is far more demanding on your hardware.

Intel 'cards' are not supported, even if you do get the game running you are likely to encounter many bugs and crashes (beyond the game 'looking potato'), as poor graphics performance does cause significant issues with this game (such as being unable to get past character creation). If you have Decent or Trespasser, especially Trespasser as it affects the entire game, your chances of getting the game running are even lower.

If your laptop has a dedicated GPU (AMD or Nvidia) with at least 512 MB of GRAM, which supports direct x 10, you might be able to get the game running (though if you have the Decent or Trespasser, they seem to require a bit more).

Sorry I couldn't be more encouraging. You can post a dxdiag as outlined here, more information about your system might be useful.
Anonymous
10 years ago
Thanks for replying! My dxdiag is here : http://hastebin.com/anuyukisas.tex.
Fred_vdp
Hero+
10 years ago
Your graphics drivers are from 2012. Go to http://www.intel.com and find the latest drivers for your GPU.

I'm not sure which Intel HD chipset is on that CPU, but I once tested the Intel HD 4600 on a core i5 4690K and could barely maintain a playable framerate on the lowest settings at a very low resolution (1280x720). I know you said you don't care how it looks, but I think the bigger issue will be how it runs. Still, I'm very curious about the performance, so if you get the game running eventually, please let us know how it performs.
Anonymous
10 years ago
Well, I looked for the drivers for my processor-and it seems it's been unsupported for a while and there are no driver updates for Windows. Whoops. Looks like it's time to start saving for a gaming computer. Thanks so much!!
Fred_vdp
Hero+
10 years ago
The driver page on the Intel site is an unorganized mess. You're probably better off going to the control panel in Windows, going to device manager, right clicking Intel HD Graphics, and let it look for drivers automatically.