Forum Discussion

LunarMoonWolf's avatar
LunarMoonWolf
5 years ago
Solved

Dragon Age 2 Runtime problem

Hello in recent months I've been having a runtime error with DA2, I'm hoping you could help me.
  • LunarMoonWolf's avatar
    LunarMoonWolf
    5 years ago

    Alright Problem has been solved. At first I uninstalled the game and deleted all of my old saves because they had become corrupted somehow. problems still persisted but there were no runtime errors like before. Apparently my memory sticks were incompatible with my new motherboard!!! So after getting new compatible memory sticks, there have been no problems!!!!!! Thank you for all your advice and help!!!! :3

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @LunarMoonWolf, 

I'm sorry to hear this is still giving you trouble. This can also happen sometimes due to security updates in Windows. When you've got the chance can you try running through the steps on this EA Help Article to see if that helps? Look for the steps under the Reinstall Security Updates section. 

Let me know if it's still giving you this same error message after that. Thank you!

/Kent

LunarMoonWolf's avatar
LunarMoonWolf
5 years ago

Alright Problem has been solved. At first I uninstalled the game and deleted all of my old saves because they had become corrupted somehow. problems still persisted but there were no runtime errors like before. Apparently my memory sticks were incompatible with my new motherboard!!! So after getting new compatible memory sticks, there have been no problems!!!!!! Thank you for all your advice and help!!!! :3

  • LunarMoonWolf's avatar
    LunarMoonWolf
    5 years ago

    So if anyone has problems like i did check your motherboards and memory sticks, as well as the compatibility with each other!!!!

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @LunarMoonWolf 

      Thank you for following up and letting us know! I'm glad to hear you were able to figure out what was happening. 👍

      /Kent

About Dragon Age Franchise Discussion

Join the Dragon Age community forum and share your experiences in the legendary world of Dragon Age.26,855 PostsLatest Activity: 7 hours ago