Dragon Age Inquisition Crashing
Hello, I have an issue. I decided to replay the game recently and redownloaded it through steam. I managed to play for around 30 hours with no issues, reaching Skyhold. Once there I was trying to le...
Forum Discussion
holger1405
Hi, yes I have installed the chipset drivers and also I have the nvidia driver that my laptop driver section recommends and in my previous windows installation I tried with both the newest drivers and these ones, it crashed on both and as far as I know this one should be more stable with the laptop since it's actually tested so I think I'd rather keep this one?
Do you think it's worth trying to update even though it crashed before as well?
I would also recommend using the drivers provided by the manufacturer for a laptop. But only as long as you don't run into problems.
The entire environment is different after you have reinstalled Windows, so trying the new driver is worth a shot.
If it doesn't provide more stability you always can DDU and reinstall the Asus driver.
holger1405
Hi, so I updated my nvidia driver and then I tried turning on a different game, during the switch between my iGPU and Nvidia my laptop restarted and it logged nothing cause apparently it happened too fast ? Idk. So I immediately used DDU to revert :/
I am now even more worried something in my laptop is broken ;-;Please post a new DxDiag.
As said, the errors that made a hardware problem a possibility are gone from your latest DxDiag.
But it is difficult, if not impossible, to diagnose a hardware problem over the internet.
There is also a newer BIOS version available on the ASUS product page of your laptop that is rated "recommended".holger1405
I have the newest BIOS update, ASUS forced me to get it when it came in.
Here's my newest dxdiag, once again thank you so much that you are helping me troubleshoot this !Your DxDiag lists the BIOS version as 320, the newest on the Asus web page is 322.
But its only 3 days old.
KaiArrase
There are new live kernel events.
Go to this folder and upload the latest .dmp file to your public OneDrive folder or a free file hosting service of your choice, and post the link here.
C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20251010-1921.dmpholger1405
Hi, I don't know why but that folder is empty, there is nothing in in it :/ I'll try doing the BIOS update.holger1405
Okay I updated the BIOS and then went to search some more, I found some Kernel reports in the windows WER folder and one of the folders had that specific dmp file in them so I uploaded it to dropbox here is the link:
https://www.dropbox.com/scl/fi/ren6za13ywq902nz83keq/WATCHDOG-20251010-1921.dmp?rlkey=von1mynkz4tcmij0xtsegt82k&st=xg4rhloy&dl=0
Also after the BIOS update was finished it booted me into my homescreen and completely froze and I was forced to hard restart my laptop but now it works and it says it updated.This is Black Screen Live Dump and the error is related to dxgkrnl.sys. (Windows graphics kernel.)
So close after you reinstalled the OS, it indeed points to a possible hardware problem.
(This is still not a definitive diagnosis; that would be impossible over the internet.)
But because you said that this laptop is still under warranty, I would suggest sending it in or consulting a local repair shop just to be on the safe side.holger1405
Yea but this happened right after I updated the nvidia driver, I immediatelly DDU to my older one and haven't had it happen again. Could it be driver related?
Also let's say one of my gpu is dying/dead - wouldn't I have issues in other games too? I can run things like Cyberpunk, Monster Hunter Wilds and Baldur's Gate 3 completely fine - no stutters, no throttling, no crashes. Only games that crash on me are dragon age and the sims 4 (and with sims 4 that's apparently a known intel CPU issue that they will probably never fix).
I will still try to send this to the shop, but I think I will risk it and wait a bit more since I need this not only for gaming but also for university work - so I'll try waiting for the exam/winter break before sending it.
Also about the Dragon age crashes? I found more ppl with the same issues (at least 3 ppl on steam) and they have completely different set ups. One of the said that they can somewhat predict the crashes by seeing the game starting to mess up.
So I started timing my sessions - I can play for around 1 hour in story missions/dlc with no crash, in general open world I can do 2 or even 3 hours, then it gets unstable. I have actually been able to tell in the story mission when I was about to crash because the whole story mission (it was the Adamant fortress one with the wardens) the game was running it's usual 120 fps smooth sailing, then in the Fade part which was around 58 minutes in, there was a big fight with waves of demons - during that time I started noticing strange - not exactly stutters - but it felt more like playing an online game on high ping? Like my character would port around (when I placed an AOE spell it would randomly reposition him somewhere completely different) and stuff like that. Then it crashed when reaching the Fear demon.
So... this kind of seems like some sort of pseudo-memory leak? I say pseudo because I am not actually leaking memory - my memory usage stays completely normal when I monitor it, but it has the same symptoms. Once the game crashes and I go back to it I am able to go for an hour again stable.
Anyway I don't know if this helps anything I am just sharing my experiences in case anyone gets here as well :/.There are always some people that have problems with a game wile the majority has none.
What happens to others is not important. Their crashes can have completely different reasons to yours.
The only thing that matters is what you can see in the error logs of the specific system. I have explained to you, to the best of my ability, the errors that occur on your system.
What you make out of that is your decision. 🙂holger1405
Yea I understand that but their issue is the exact same to mine, word for word. Get to Skyhold with no crashes -> game starts crashing with no error codes.
And if the bug from the last dxdiag goes away after I revert to the old drivers that means the new driver was bugged no? Or can it still be broken gpu?So I have the same problem and there is a boatload of information that says the Origins game has a memory leak. It was recommended several times to run the ntcore 4gb_patch. You first must have an un-encrypted daorgins.exe file on your local system THEN run the patch. This is supposed to stop the memory leak. I haven't tried this yet but there is several youtube videos on what needs to be done. I just started playing this week and started crashing right after I retrieved the scrolls during the trials. There was a mention of a location on dropbox that had a clean version of the exe file, but the link doesn't work.
