Forum Discussion

New Rookie

11 years ago

Solved

Dragon Age: Inquisition Pre-Load Failure

Hello. About my PC Specs: I am using Windows 7 64-bit Professional with more than enough hard drive space, 16 GB RAM, AMD FX 8320 8-core processor and a 2GB NVidia GeForce GTX 680. About my Origi...

dragon age inquisition

ri_paige_voice
11 years ago
Hi everyone:
This morning, I put a request in for a call from the EA Help Desk regarding this issue, and Richard W. was an outstanding help to me. I am currently downloading DA:I flawlessly.
While what seemed to help my issue was to delete the Origin folders in ProgramData and my User folder, I would suggest that anyone having this issue go here: http://help.ea.com/en/ and request a call back from one of these knowlegable techs. 😕mileyhappy: I am a very happy customer!!
Thanks. 😕mileyvery-happy:

ri_paige_voice

New Rookie

11 years ago

Has anyone else who's said they've had the same issue as me found any solutions yet?

I assume this is an Origin-side issue (due to all the resolutions I've tried on my end), but I am growing concerned that I will not be able to download this game by its release on Tuesday.

Thanks!

ri_paige_voice
New Rookie
11 years ago
Bump.
Other people have the same problem, and no one has been able to aid us yet. I'm on Day 3 of not being able to pre-load this game.