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Anonymous's avatar
Anonymous
11 years ago
Solved

Dragon Age Inquisition stuck on loading screen

I can manage to get through the character creation process just fine, but when it goes to the first real loading screen upon confirming all the character details I just get stuck forever. The loading graphic never stops, and I can cycle through the tip "cards", but it appears that no matter how long I wait the gameplay never begins.

I have attempted starting the game without loading data from the keep, and starting the game in offline mode and get the same results. Any ideas?

I doubt it's relevant but I'm running an AMD 8 core 4GHz processor, a Radeon R290x, 16 gigs of ram, and a samsung 512 gig SSD.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I actually managed to fix this issue via a repair operation on the game files.

    That said, I'm experiencing VERY frequent crashes in the game, so maybe the beta driver will help with that.

28 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    If you are using win 8.1 or win 10 and have a touch screen try disabling the touchscreen and handwriting in the services section. Right click with does button. Click run. Type services.svc hit enter. Click the window under name at the top and put them in alphabetical order. Fi d touchscreen and handwriting and right click, and select stop. Right click it again and go to properties. Click disable. Or manual if you want to trigger the behavior at will later. Otherwise you will have to go I. And turn it back on.
  • Anonymous's avatar
    Anonymous
    7 years ago
    2018 and still the same issue? Sort yourself out EA
  • This problem has not been solved. Maybe latest Windows 10 update has unsolved it.
  • Naslen's avatar
    Naslen
    7 years ago

    I have read through several posts regarding this same issue, and have not seen a single reply from EA, Bioware, or anyone that has a fix for this problem.  

  • Why would you expect EA/Bioware to post on an issue for a game that has been three years since it has been patched??  The original poster fixed the issue with a repair, and most recent don't post any kind of info even start helping them.  MOST times it is another program interfering or corrupted data on either the game or the save that is trying to load.  Bioware isn't going to patch DAI, hasn't patched it in 3 years, and so any issues currently in the game since about December 2015 just have to be dealt with as best as possible.  If you have this issue, then how about posting up a DxDiag file, exactly what you have done to try and fix it, and if what Malware/Anti-virus programs you are currently running.

    Now, do I wish they were still patching and updating DAI...kinda, but honestly, I want them to get Anthem out, and start on the next Dragon Age, much more than to fix every little bug in a 4 year old game.  Do I wish they had squashed all bugs before stopping patching....yeah, but it will never happen, heck, if you look over at StarCraft, Blizzard is STILL patching that game, 20 years later, and STILL fixing and causing bugs as they do so.....

  • ZuleGamer's avatar
    ZuleGamer
    Seasoned Novice
    7 years ago
    Try downloading 'Advanced System Care 12' Its a performance monitor, that doesn't ramp up your CPU usage to view tasks - also has a game booster to free up Vmemory. Since using it I noticed that when my DAI loading screen freezes it was because I was at 100% Disk. I had to go through all the 100% disk fixes (disable superfetch etc... ) so that DAI would finally load without crashing.

    Also, are you running mods? I've had issues with a few different store/merchant mods as well as the Corypheus fight overhaul mod - the game gets stuck on the black loading screen with the inquisition eye frozen, or the game crashes the moment I try to move
  • @Naslen;  "AVG or Avast".  9 out of 10 people with this issue are running one of those two a/v programs.

    They are worse than useless because of their high false-positive rates (they flag legitimate programs as malware.)  There is a pinned topic at the top of the forum that addresses this specifically.

    And half of the remainder are running with hardware that doesn't meet the min. specs, or are running software that actively interferes (e.g. Discord, Slack, or Razer, Steelcase, and certain Logitech gear.)