Forum Discussion

ashman52's avatar
3 years ago
Solved

Dragon age inquisition will not launch

Hi, 

I was forced to update to the EA app and since then Dragon age inquisition does not launch. it crashes to desktop. Game ran fine on origin two days before i was forced to change to the EA App. i have done all the standard steps to fix the issue (reinstalling game, reinstalling EA, making sure other programs are not running in the background, restarting PC, checking firewall, checking antivirus, updating drivers, running in admin mode) and nothing has worked.

please allow us to use Origin until this is fixed as the game ran fine on origin.

  • Fixed, AVG was messing with the launch which seems weird seeing as it didnt happen with origin, had to add and exception to the whole install folder rather than just the executable for some reason. hope this helps someone else!

10 Replies

  • I also had to update to EA Play....not really impressed honestly, but DAI didn't launch correctly until I repaired the install and put an exception into my Anti-virus....may want to double check to make sure you have global exceptions for DAI.

    If this doesn't work, you may try a DxDiag file posted here so we can maybe have a better idea of what is going on with your machine. 

    So far, EVERY game on the new EA platform has to have a repair of install to launch....and it isn't a really fast repair, so annoying.

  • ashman52's avatar
    ashman52
    3 years ago

    Hi mate, thanks for the reply.

    Repair didn't change anything unfortunately (although seeing as i clean installed i wasn't holding out much hope) 

    DXdiag is attached

  • Fixed, AVG was messing with the launch which seems weird seeing as it didnt happen with origin, had to add and exception to the whole install folder rather than just the executable for some reason. hope this helps someone else!

  • nadrow1982456's avatar
    nadrow1982456
    Seasoned Newcomer
    3 years ago

    Hello how do I add an extension to the whole folder please?

  • I am having the same issue.

    Forced to update EA App, origin can no longer be used at all - now cant run Inquisition.

    I have:

     - unintalled and re installed EA App

     - Repaired DAI

     - Uninstalled and reinstalled DAI

     - Added both .exe and install folder to avast exceptions

    I am at a loss of what to do to fix this now - have attached pic of exception in avast and DxDiag file

  • Same issue for me but I am on Xbox series S I hope to play this wonderful game again 

  • just this morning i was able to play some Dragon age Inquisition, then now i get this error! Why can't u stop messing with the EA app? I had downloaded bought it from Steam account, have refreshed the steam and tried again still cannot launch. Mine is windows 11 

    Come on u want us to support u legally shouldn make it such hassle. Can SOMEONE reply me with solution soon?!