Dragon Age Origins Awakening Problem
So this is kind of a weird one. You see, I bought Dragon Age: Origins Collector's Edition back in the day. I actually pre-purchased it. When the Awakening DLC came out I bought that too. N...
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Same EXACT problem. I have scoured the net for any kind of solution, and it seems that basically EA just **bleep**ed up when they migrated from their old online store to their new one (Origin). I guess they just expect us to buy everything again.
No one has to buy anything again to play on the same platform as the original purchase.
Just contact an EA Game Advisor using the Help Center (link at the top of the page, right-hand corner.)
As long as you registered your game/DLC in the first place, they can get your account on Origin sorted.
Just contact an EA Game Advisor using the Help Center (link at the top of the page, right-hand corner.)
As long as you registered your game/DLC in the first place, they can get your account on Origin sorted.
I noticed this issue recently. As I was going to redownload Origins and everything to play again. Since its been years.
Noticed it didn't show up in my games list anymore. Looked at origins and it says I needed to buy again. So I went to look at my past orders. And anything older then the past couple of months was "Placeholder" and dated 2/13/2014 (oddly my birthday). But they did have unique order numbers. But I had no way to differentiate what was the order number for it (and considering it was so many years old I deleted the receipt).
So I went to look at my Bioware page. And it does say I have it registered under the Redeem Game Codes.
So went to talk to EA support. They said I did not own Origins but did own Awakening. I gave them the product code for Origins since it is in my Origin game list. Turns out I had to Re-add my product key and register Dragon Age Origins again. Awakening still did not show up after this though.
In the end they re-added Awakening to my account. One of my DLC doesn't show unlocked on Origin client, but I can still DL it from Bioware site, so I don't really care to get into that (my Origin account is merged with the Bioware account).
