Forum Discussion

Anonymous

13 years ago

Solved

Dragon Age Origins Expired Redeem Code

Hey all, I had just bought Dragon Age Origins Ultimate Edition from and online retailer and in the case was the Serial code and the Redeem code, problem there is the redeem code had expired last year and only the "Awakening" package is available to me, all other modules are listed, but as "unauthorized". I can't seem to get through to EA to report it and request a valid Redeem code. Does anyone know of a way around this? Thanks in advance

Anonymous
13 years ago
Hi there,

Try installing the latest patch, it usually do the trick. You can find it here.

If the issue persists, check the following help articles:

MY DRAGON AGE: ORIGINS DLC IS UNAUTHORIZED OR NOT THERE

DRAGON AGE: ORIGINS DLC IS NOT FUNCTIONING CORRECTLY

Hope that will help you enjoy the game!

Eve

16 Replies

holger1405
Hero+
10 years ago
@camvb22

If you bought the game from an official EA retailer the support should be able to help you.

Here is the link, If you are not from the US change the country in the top right corner.
thewildhunt-net
6 years ago
Hello.
I bought the Dragon Age Origins game way back, but don't have a CD-ROM on my computer any longer. So I tried to download the game through Origins, but it says the code was already redeemed. What can I do to download the game to my new computer?
holger1405
Hero+
6 years ago
@thewildhunt-net

Did you redeemed the code yourself?

If yes all you have to do is to log in with the account you did that. Then the game will be in your game library.
thewildhunt-net
6 years ago
Hello, yes I tried that but the game is not there. Is there any way to check which email address is associated with the code, to verify that the email address is correct?
holger1405
Hero+
6 years ago
@thewildhunt-net

You should contact EA directly. If you are not from the US change the country in the top right corner.

If you have trouble with the contact attempt look at this guide.
thewildhunt-net
6 years ago
@holger1405I contacted them, they instructed me to delete cache and files which I did. Game does not show up in game library. EA had closed the issue so I sent them an email now waiting their reply...