Forum Discussion

triplecomb26960's avatar
6 years ago
Solved

Dragon Age Origins Ultimate Edition Missing DLL

Cannot launch Dragon Age Origins Ultimate Edition, which I own for Origin. It says that it is missing a character DLL and will not allow me to launch. It claims there is a license issue when I own the game outright. How can I no longer own a game I personally purchased in Origin?

Whenever I launch Dragon Age Origins-Ultimate Edition I get 'Reason code = Missing DLL: [NxCharacter.dll] Error: 0x7E.'

Is anyone else having this issue launching Dragon Age which they purchased individually from Origin? Why am I no longer allowed to access a game I purchased from EA?

  • Hey @triplecomb26960

    That error usually means that NVIDIA PhysX isn't installed on your PC. Dragon Age needs it in order to run. 

    When you've got a chance try downloading PhysX from the NVIDIA website to see if that helps. Let me know how it goes when you can. Thanks!

    /Kent

14 Replies

  • Okay so I KNOW that there's a lot of topics for this and I have read them all and nothing has worked... here is everything I've done so far, but I don't know what else to do. I'm at a complete loss and EA support doesn't seem to be able to help me in this situation and I'm starting to lose hope

    Update GeForce Drivers, including PhysX which is currently at version 9-19-0218 (which EVERYONE says is what needs to be installed)

    repaired the game

    uninstalled & reinstalled the game and Origins App

    Ran as Admin

    Ran in Compatibility

    installed and updated Microsoft visual

    Got EA to reissue the game to me

    Update Windows

    cleared Origin Cashe

    I know i have Physx installed because when I try to download it and install it it tells me i have te current version or a better version installed, plus witcher 3 uses it and it works

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @C_S_Erickson 

    Hmm, the only other thing I can really think of would be to try running something like CCleaner to see if it can clean up any potential registry issues or remnants of outdated files. Keep in mind, you would be running CCleaner at your own risk. For more information on how to run it check out the CCleaner Support page

    /Kent

  • I was able to get it to work, I had to downgrade to an older version of Physx

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @C_S_Erickson 

    Ah, good to know. Do you recall which version specifically you installed? 

    /Kent