If you are interested in sending complains, I found you can do it through https://help.ea.com/en/help-my-cases/
Even stranger that there are no rules in Israel against "teh ghey in the vidya gaem" and no other game was ever banned here for this reason. The games that were banned are Wolfenstein that TakeTwo (or forgot who the publisher was) thought it was insensitive to purchase here and Stick of Truth for a similar reason but it was banned/censored by Ubisoft in many other places as well.
Alright, so I've complained to EA, and the operator decided to create a report and move it higher to the management.
I will follow it - Case Details: 178363612
Anybody interested may open their own cases. Maybe we can, unrelated to the game, remove this ridiculous practice of banning LGB stuff in our country!
@Kristodian I have also created a ticket but couldn't explain anything for now. Tickets seems to only allow subject texts and images upon initial creation... I hope that the advisor would actually wait for me to add context. I will also mention your ticket and this post.
So my case have been set to No Fix ( after the operator promised to open a report which I can follow through the ticket )
I am reopening the ticket and will demand more concrete answers
This time they promis to respond within few days. Here is the copy of the transcript:
Thank you for contacting EA HELP, my name is Robin, may I start with your first name please?
Kristodian (5/18/2024, 12:10:00 PM): Hi Robin
Kristodian (5/18/2024, 12:10:21 PM): I want to receive update on the report created yesterday within case #178363612
Kristodian (5/18/2024, 12:10:44 PM): All I see now is that my ticket had been put to status of "no fix" which feels like I am being ignored
Robin (5/18/2024, 12:10:51 PM): Hey, nice meeting you!!
Hope you are doing great. I will surely help you with update for given case number.
Robin (5/18/2024, 12:12:50 PM): I checked and found previous advisor have reported your case for investigation. I will advise you not to resume same case as this can increase the investigation time duration and take out your case from investigation queue. I will be re-escalating your case.
Kristodian (5/18/2024, 12:13:09 PM): How can I track the investigation?
Kristodian (5/18/2024, 12:15:10 PM): Also, what is the approximate time it will take? How long do hundreds of users will have to wait?
Robin (5/18/2024, 12:16:32 PM): A few days should be enough for this. You can reach us back to know update on case 178363612.
Robin (5/18/2024, 12:16:42 PM): Make sure not to resume same case.
Kristodian (5/18/2024, 12:17:11 PM): How do I reach out correctly? How do I refer to the investigation later on?
