Community ManagerHey, All
Because of EA’s need to adhere to certain embargoes, sanctions, or laws, our games sometimes won’t be available in certain places.
We know this can be frustrating for players in those impacted locations.
If for whatever reason the embargoes, sanctions, or laws are changed to allow your location to access our library, we’ll work hard to get you access as soon as possible.
Please keep an eye out on our EA games unavailable in some countries article for updates to the game's availability!
Cheers!
I am writing to formally complain about the regional block preventing Cyprus from participating in the promotional giveaway of Dragon Age: Inquisition on Epic Games. This restriction is both frustrating and, I believe, unlawful within the context of the European Union’s regulations.
As a member of the EU, Cyprus should not be subjected to regional restrictions that prevent its citizens from accessing digital content available to other EU countries. The European Union mandates the free movement of goods and services across its member states, and this principle extends to digital products and services. Blocking access to Dragon Age: Inquisition during this promotional giveaway is a clear violation of these regulations.
Your response mentioned the need to adhere to certain embargoes, sanctions, or laws. However, I must highlight that there are no EU-imposed sanctions or embargoes that justify this exclusion for Cyprus. By enforcing this regional block, EA is engaging in geo-blocking practices that contravene EU law, specifically Regulation (EU) 2018/302, which prohibits unjustified geo-blocking and other forms of discrimination based on nationality, residence, or place of establishment within the internal market.
I urge you to reconsider this unjust restriction and take immediate steps to ensure that the residents of Cyprus can access the promotional giveaway of Dragon Age: Inquisition on Epic Games. Failing to address this issue promptly not only undermines your commitment to your customers but also exposes EA to potential legal scrutiny for non-compliance with EU regulations.
