Forum Discussion
Hey, All
Because of EA’s need to adhere to certain embargoes, sanctions, or laws, our games sometimes won’t be available in certain places.
We know this can be frustrating for players in those impacted locations.
If for whatever reason the embargoes, sanctions, or laws are changed to allow your location to access our library, we’ll work hard to get you access as soon as possible.
Please keep an eye out on our EA games unavailable in some countries article for updates to the game's availability!
Cheers!
I still couldn't see Israel, Cyprus, and Turkey on the list. Could you please provide a solid solution to this problem? I have a PC Game Pass, and the game is listed and can be bought. The only problem is EA blacklisting random countries without explanation or announcement. These kinds of actions will definitely lead people to play pirated games.
- 2 years ago
@HealmeRZfor all of you just joining us here is a small recap:
for some reason in Israel Turkey and Cyprus ( maybe other countries as well ) dragon age Inquisition seems to be blocked in the epic game store
when we raised the issue here in this forum after a very long time we got a response from a community manager saying that it is because some countries are banned and he referenced an article explaining which countries are banned. obviously neither of these 3 countries are banned ( the ones who are banned are Russia, Iran, north Korea, Cuba, some regions of Ukraine, Belarus and that's it I think )
since we raised the fact that we are not banned and we know for sure ( that we are not banned by EA or that our countries banned the game ) because of the fact we can buy the game on different platforms EA have ignored us and yet to give an answer.
it is obviously a mistake a community manger can't solve which is why I asked for him to ask some higherups for help a few hours ago but this forum is still ignored since then.
hopefully they will chose to help us in the near future so we can all claim this game and stop this from happening again.
edit: you can try to open a ticket with them so the problem will get more exposure but I have opened one hours ago and still no reply..- 2 years ago
@amit3420 I hope so. EA generally resolves issues within one or two days. For example, I had a problem with Dragon Age 2 almost two or three weeks ago. It was a similar issue. I had the game on my PC from Game Pass, but I couldn't start it. Then, one day later, I uninstalled it and created a ticket. After two days, it was resolved.
- 2 years ago
Thanks for the recap. It's a slim consolation to know it's not just me.
I'll gladly open a ticket if you help me find it. tried to find some kind of support chat, but all I found was this forum.- 2 years ago@1i2hicyysp90 search EA support on google and click the first link
- 2 years ago
I bet they'll respond after next Thursday. . .
- 2 years ago@RoyBarina TBH it is not the game it self, it is the principle of unlawful banning whole country markets, and what makes it worse is, doing it without any explanation or notice. The game it self is sold for 5 bucks on during sales ( I've seen it for 3 bucks even on EA ). We want accountability for this discrimination and inconvenience caused upon our countries!
I much more prefer buying games on their native platforms then purchasing on steam for an example, it feels more "native" to me. And I cannot do it through EA platform which is riddiculous