Forum Discussion

Rising Newcomer

7 months ago

Solved

EA Launcher canceling DA Game Launch

I was playing Dragon Age II when the game crashed. At, first I wasn’t too bothered as old games crash all the time, but now I’m concerned as the EA launcher won’t let the steam game launch initialize...

bug

dragon age 2

technical issues

holger1405
6 months ago
IcarusTheKid_X danielakaasinen PaineFFX

Did you clean uninstalled EA app?

If not:

Please clear your temp files:

Press the Windows key and "R" at the same time to open the Run dialog box.

Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"

Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)

Then:

Go here and download "Revo Uninstaller. (The freeware version, Portable version works too.)

Run "Revo Uninstaller" > EA app.

At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advance" > Browse.

If "Remaining registration content found" is displayed > Select All > Delete > Next

When "Remaining Data and Folders" is displayed > Select All > Delete.

Restart the PC

Download a new EA app setup exe from here. (Do it even if you already have the installer!)

Install EA app.

Run EA app as Administrator > Click the EA app shortcut on your desktop > Run as Administrator.

Test.

holger1405

Hero+

6 months ago

IcarusTheKid_X danielakaasinen PaineFFX

Did you clean uninstalled EA app?

If not:

Please clear your temp files:

Press the Windows key and "R" at the same time to open the Run dialog box.
Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)

Then:

Go here and download "Revo Uninstaller. (The freeware version, Portable version works too.)
Run "Revo Uninstaller" > EA app.
At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advance" > Browse.
If "Remaining registration content found" is displayed > Select All > Delete > Next
When "Remaining Data and Folders" is displayed > Select All > Delete.
Restart the PC
Download a new EA app setup exe from here. (Do it even if you already have the installer!)
Install EA app.
Run EA app as Administrator > Click the EA app shortcut on your desktop > Run as Administrator.
Test.

PaineFFX

Seasoned Newcomer

6 months ago

It’s a 14-year-old game. Why am I being forced to jump through all these hoops just to get it to launch?

Every other game I own — including ones even older than this — runs fine through Steam. It’s only EA games that give me constant problems. I shouldn’t have to uninstall launchers, clear temp files, or mess with the registry just to play something I already paid for.

Maybe EA should focus less on forcing people to use their buggy launcher and more on making sure their service actually works.