Help with Rare Issue during Here Lies the Abyss

Is this the bug? https://www.youtube.com/watch?v=5Ld9Muamq6g 

How did you disable the mods? I believe with DAIMM you have to merge mods into a new patch file, so did you disable then, then click the merge button?

Could you also attach a dxdiag file? https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

There were some suggestions here but no definitive solution. https://answers.ea.com/t5/Dragon-Age-Inquisition/Bug-in-the-fade-can-t-collect-memory/m-p/4960775

I'll see if I can find more.

Ty for the reply! Unfortunately it is not that bug. That did inspire me to record what I'm experiencing, it's here: https://youtu.be/5d8gAENgCOU

I disabled the mods by going into the mod merger, disabling them, and then merging, then verifying the files in Steam. 

I also tried the steps in this post: https://forums.nexusmods.com/topic/5274540-can-i-skip-here-lies-the-abyss-somehow/

That didn't work, and I reversed everything that I did. 

Thanks!

Edit - I missed the request for a dxdiag file, I've attached it here. 

Not heard of this one before.

Does the bug repeat if you reload from Adamant Fortress and try again?

Reloading would also be my next suggestion. Make sure to disable mods before reloading.

Clean booting is also a classic troubleshooting step. This launches your PC with minimal background processes (in case your problems are caused by outside interference). https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

Worst case scenario, upload your save file and I could try it myself. If I don't have the bug, I could play past the bugged segment and send you a new save file.

Ty for replying! It does repeat if I reload from Adamant, and it repeats if I reload from before starting the war table operation that leads to Adamant. Here's a list of what I have tried so far: 

• Disabling mods through mod manager
• Verified integrity of files in steam
• Started from earlier saves before entering adamant
• Started from earlier saves before entering adamant with different party
• Just swinging wildly in the area in case the wraiths are just invisible idk
• Talking to Justinia again but she’s not interactable 
• Uninstalling and reinstalling the game entirely
• Going back to try to choose default Hawke in case that was the problem somehow and it still gave wrong voice so scratched that (I also have the bug where I chose custom Hawke and the voice is wrong and since the bug appears when Hawke is supposed to speak I thought that could help)
• Walking away from Justinia after dialogue ends and going as far as I could and coming back
• Having Solas fade step into barrier
• Turning computer off and on
• Using save editor to try to indicate that a sacrifice was already made in the fade to try to force complete the quest, didn’t work, so I reverted to my “safe” save I didn’t experiment on

I'm going to try clean booting next. 

Thanks for this, I've been trying the clean reboot but for some reason the game won't launch at all when I do that. I tried the first section in the link you shared, steps 1-8. DA:I wouldn't launch. I think it's bc EA wasn't working and I wasn't able to repair it. Then I tried the next section in that link, "I'm still having trouble with my game", and there I was able to launch the game but the glitch was still happening. I'm continuing to play with the clean boot to try and isolate which programs are causing problems, if any, but it's time consuming.

In the meantime, I made a package of the most recent saves and the profile options files as well that is available here: https://www.dropbox.com/scl/fi/r0iqpr9pw6dzecjsh0quv/DAISAVEU0915B8A49A0.zip?rlkey=96vkpgdt00ew5xdf3uyhqxecm&st=ci47tnxn&dl=0 

I really appreciate offering to take a look at that, I'm beginning to think I might just not be able to finish this save which is frustrating because I'm not even confident that this wouldn't happen again. 

I loaded the save file, and I have the exact same bug.

I'm not sure what else you can do at this point. It looks like the save file is the problem, but if you reloaded all the way from before Adamant, then who knows how early this happened exactly.

Thank you for trying, and for all of your help with this, I can't believe you don't get paid, I'm really grateful. Even though it couldn't be fixed it's very validating to know that it just is what it is and I can move on. I think I'm going to just lay this save to rest, and try downloading a save file from Nexus so I can at least finish the main quest to experience the story before Veilguard without redoing 60 hours of gameplay.

All the best to you 🙂