Invalid registration code
dragon age origins ultimate edition says the registration code is invalid. i only have four sets of digits and it shows five boxes to enter the info. english
Forum Discussion
I had the same issue and after seeing this forum, I gave live surport another shot after the first person told me to go back to the retailer. The second time the person I had was brilliant and now on my way to downloading it :D
I have repeatedly tried to get the EA Staff with whom I am in contact to pass the word to the the EA Game Advisors about this problem.
The printer's mistake on the physical stock provide to the UK-based retailer GAME is well known. The Staff here on the AHQ tell me they keep prodding the Customer (dis-)Service wing of EA to address this properly. It keeps not happening.
The only possible solution is for the players to keep trying through the Help Center until you reach a Game Advisor who got the word and will issue you a new product code.
That's it. There's no other solution.
See this thread for the "official" response:
I had the same problem. I live in Germany and bought DAO + Awakening through Origin's own store but unfortunately, the game was only available in German through the client just because of where I live! THAT support person couldn't change it to English. That was 2 weeks ago. I decided to buy the UK Ultimate Edition version through Amazon, so I can play in English and when installing tonight, I too, only had 16 digits.
Support was great about it and I am downloading the Ultimate version through their client right now. It's probably going to take all night at this rate so I will go to bed lol. Go chat with someone knowledgeable and you'll get help. 🙂
