Issue redeeming PS3 DLC code
In May 2022 I bought the Dragon Age: Origins Collectors Edition second hand but still factory sealed. I'm trying to access the DLC that came with it. I've tried periodically since purchase to redeem the collector's edition content DLC code listed on a card contained inside by contacting EA support as well ea.com/redeem it's 16 alphanumeric characters not the modern 20. I confirmed through a support agent a year or two ago the code is valid and unused. I find it odd that support can check whether a code has been redeemed but they can't add the content to the code owner's account. That's all I want, the DLC redeemed to my account. It is an EA format code not PlayStation. It cannot be redeemed via PSN, I've tried. In recent chat sessions with support they claim they have no record of the code. I just want my DLC!!! I paid $100 to get a sealed copy!! I'm going to contact playstation support once they're available but, they can probably help even less than EA support.
