Did you made the "daorigins.exe" large address aware?
Who are they? If you mean EA Help, yes I've contacted them many times. They are no help. The only help I got one time was from someone on the forum who suggested I move the save files for the game to my desktop and let the game start a new folder. Well, that worked - the game played - but I had to start over again with a new character, class, etc. I'm not wise enough to know which file to move back into the new folder, or even if that would be wise, considering it might have been part of the original problem.
If a corrupt save game is the culprit it is very likely that one of the last saves you made is the problem.
There is no danger to copy save games back, the game will just not start.
But that is a rare problem in DAO.
It is more likely that the main problem is the age of the game.
DAO is a very old game, on old x86 systems a x86 executable could only address 2GB of virtual memory.
This restriction was brought over to modern x64 bit machines if you don't make the old executable "Large address aware".
After that the DAOrigins.exe can address 4GB of virtual memory.
A explanation and the tool to do that whit "daorigins.exe" can be found here.
