@nighilanth wrote:Dammit, listen to yourself people! Of all the people who bought game, several millions I guess, there is what, 200 men who got error? I understand the frustration, I'm in a same boat with you, but you dont sue company for mistakes in code! And you can't possibly expect them to fix error in four days! Say you get refund, and then what? whait for a patch and downlad it again! So please stop complaining and play something until they release patch. And next time don't preorder it. You know how it is with games. Nobody insured that product will be perfect out of the box.
1. "Several million"? Unlikely. It took DA:2 a couple months to sell-in 2M.
2. Just because 211 have clicked "Me too" at the top of this forum does not mean they are the only ones having the error. By that self-same logic, I could go to page 1 post 1 of the forum, see that it shows it's been viewed over 15,000 times, and claim that "over 15,000 people have had this issue!"
3. Filing a complaint with the Division of Consumer Protection =/= sueing. They are quite different.
4. We can expect them to fix it in four days, because it's their biggest release at present and should have had all of their staff's schedules open for troubleshooting and customer support. They should know from previous experience (BA:4, etc.) that new releases meet with divers complications and have prepared accordingly.
5. Yes. Customers should be allowed at any time to return and receive a refund for a faulty product that is broken upon reception. It does not matter if they will just turn around and buy it again later. It's their money -- they can do what they will. But the nature and essance of the free market is that money is exchanged in return for goods and services, and when those goods and services do not meet the advertised/promised standard, the seller either provides compensation (usually by refund) or is liable to be held responsible by the Division of Consumer Protection (as per the Consumer Protection Act of 1986 (et al)).
6. If anything can be learned from EA's fiasco with BA:4, if we don't put the pressure on EA, they are likely to not do anything to fix the problem. It is the nature of the human kind to do as little as possible until compelled to action by some other entity or need.
7. We're not simpletons. We know that games can be bugged on release. This case is extrenuating, however, due to (A) the sheer prevelance of the issue -- it's cross-hardware unconditional nature -- 🍺 the fact that it renders the game unplayable in many cases, (C) the fact that EA has offered no apology, no consolation, and barely any mention, and 🍸 the fact that EA has released exceptionally bugged games in the past that never really got patched completely (BA:4).
Also, this: http://www.tickld.com/funny/t/1075145
