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EA_David's avatar
EA_David
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8 years ago

Re: Directx issue when I try to install Dragon age 2

@Al-Qawiyy That system should run the game, yes. 

I think @Precursor85's steps will help, but if the issue persists, can you try restarting Origin as an administrator and try the reinstall again?

Thanks. 

2 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    I just try to install by hand the directx but the problem is not there

    directx.log

    08/01/17 16:14:52: infinst: Installing C:\Users\patri\AppData\Local\Temp\DXEF85.tmp\d3dx9_24_x64.inf [DefaultInstall]
    08/01/17 16:14:52: infinst: Target file: 'C:\Windows\system32\d3dx9_24.dll' 
    Target file is Version 9.5.132.0
    Source file is Version 9.5.132.0
    08/01/17 16:14:52: infinst: C:\Windows\system32\d3dx9_24.dll have been installed already.
    08/01/17 16:14:53: infinst: Installing C:\Users\patri\AppData\Local\Temp\DXEF85.tmp\d3dx9_25_x64.inf [DefaultInstall]
    08/01/17 16:14:53: infinst: Target file: 'C:\Windows\system32\d3dx9_25.dll' 
    Target file is Version 9.6.168.0
    Source file is Version 9.6.168.0

    dxerror.log

    [08/01/17 16:14:53] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn
    
        Failed API:		SetupIterateCabinet()
        Error:		(1224) - Impossibile eseguire l'operazione specificata su un file la cui sezione mappata dall'utente è aperta.
    
    
    
        Unable to iterate through C:\PROGRA~2\ORIGIN~1\DRAGON~1\__INST~1\directx\redist\Jun2005_d3dx9_26_x64.cab. The file may be damaged.
    
    --------------------
    [08/01/17 16:14:53] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
    
        DirectXUpdateInstallPlugIn() failed.
    
    --------------------
    [08/01/17 16:14:53] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX
    
        InstallPlugIn() failed.

    And I try to reinstall Origin as Adminstrator but when i launch the game I got the same error then before

    This is what is showen by Origin

    Error: 327684:1
  • Well your Directx is out of date so lets get the updated version from Microsoft Here.

    After that installs go Here to get the 2013 virtual studio redistributable as that cold be a factor as well.

    After that if the program fails to start try running in compatibility mode by right clicking the .exe for Dragon Age go to Properties then Compatibility tab run the troubleshooter and see if it works.

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