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Anonymous's avatar
Anonymous
13 years ago
Solved

re download (German!?)

Apparently I accidentally downloaded the German version or DA: O to my Origin account. I bought it at gamefly and then redeemed the code in Origins. I have not installed it because I wish to re-download an English Version instead.  Help!!

  • Anonymous's avatar
    Anonymous
    13 years ago

    Only CS advisors can help with it, really. Here's how to reach them: 😕mileyhappy:

     

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.
    -----------------------------------------------------------------------------------------------------------------------------------------------
    If this message helped you, please give it some xp! Just click the XP box at the bottom of the message.


    Si ce message vous a aidé, donnez-lui un peu d'XP ! Cliquez le bouton XP en bas à droite de ce message.
    --------------------------------------------------------------------------------------------------------------( ͡° ͜ʖ ͡°)”------------------------

3 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Only CS advisors can help with it, really. Here's how to reach them: 😕mileyhappy:

     

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.
    -----------------------------------------------------------------------------------------------------------------------------------------------
    If this message helped you, please give it some xp! Just click the XP box at the bottom of the message.


    Si ce message vous a aidé, donnez-lui un peu d'XP ! Cliquez le bouton XP en bas à droite de ce message.
    --------------------------------------------------------------------------------------------------------------( ͡° ͜ʖ ͡°)”------------------------

  • Anonymous's avatar
    Anonymous
    13 years ago

    Sooo, I need to wait for business hours since nobody is available to chat right now? Isn't there an email address I can just send my problem to and then wait for a response?

  • Anonymous's avatar
    Anonymous
    13 years ago

    Sometimes there is Live Chat Available, etc, depending on the country, etc.

    You can check by using the steps I have outlined for you 🙂

     

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