Anonymous
11 years agoRe: GAME BREAKING BUG IN THE WINTER PALACE
Normally problems like this are most reliably reset by fast travelling away from, then back to, the zone they're occuring in, but that's not possible on a quest-limited zone like this one.
I'll give this a 1:3 chance of working ... see if you have a recent autosave with the same datestamp as your current save, and if so delete it and reload your current save. Failing that, go back one save within the same questline and see if that resolves things. If all else fails, go back enough saves in order to restart the quest, and get in the habit of using a rotating list of saves after every 30-60 mins.
Bioware games are always buggy, so I always use the rotating save scheme to protect my gameplay as best I can.