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Anonymous

Re: PS4 Dragon Age Inquisition won't load save files

I ran into the same problem and got it to work. Here's what happened / what I did.

After backing up all my save data to the cloud, I installed a new HDD in my PS4. After reinstalling the game and updating (I had a physical copy of the game) I downloaded my saved data from the cloud. When I started the game and tried to continue where I left off or load a save I got the error mentioned in OP about not being able to load the save file because the game was installing even though the game was fully installed. After searching I tried reactivating my licenses through the settings -> PSN account management menu but this did not solve the problem even after restarting.

I deleted / reinstalled all my save data from the cloud and this did also not work. On a whim I went to the overview and checked my trophies for the game. When I did this, the game sort of synced my trophies (there was a progress bar that said something but it went by really quick). After going back into the game, everything worked properly and I was able to load my game.

It may be that the game doesn't think it's fully installed because the trophies have been synced. This worked for me, hopefully it will help others out there as well. Good luck.

1 Reply

Anonymous
8 years ago
This was a good tip!

My friend had this problem as well, she had deleted
her Downloadable copy( for a disc-one, but still found out they take the same amount of space). And loaded the game, and not play it for a lenght of time. After starting the most recent safe the game kept telling, that it cannot load the file because ps4 is STILL loading (something).

Loading only trophies didn't help yet (but we had to try to do this as well). Before launching we had to also check if we'd downloaded all the DLC she had before,
BUT to check if the game was in it's latest patch.

Ps4 informed us we did, but the game was still loading something at loading a file. So we went to info in the Ps4 panel, went to the latest patch in the download-list and started the game from there. After that it worked perfectly.

So for all the people who have this problem: check your trophies, your dlc and the game patch manually before loading the game-file again. Start the game from the patch-file, if you need to.