Re: Step-by-Step: How to Contact an EA Game Advisor

@phynster & @arakasi37;  I just tested the "help.ea.com" link and was chatting with an EA Game Advisor within less than a minute.  So the system *is* working (at least for those of us in the NA region.)

I did notice that one has to navigate a few more screens than previously, and enter information on more than one, before getting the option to be connected via Chat.