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Could the app team create a free "add-on" on the DA2 page, for those who own any version of the game on the app, that upgrades them to the special edition of DA2? That would circumvent the issues some of the people are having, as when I bought the upgrade over the summer sale it fixed my dlc issues.
@EA_Shepard wrote:Hey folks,
I reached out to the team on this one. There was more than just the game not working. This isn't a game issue. This is an issue with the platforms not properly granting the content.
I requested an update on what should be happening when players log in and download the game. As it should work, when you install the game, you are also given the option to install all the DLC at the same time. That is not happening for all but is for some as it has been tested many many times.
I am hoping to get an update on this as all of the troubleshooting steps have not worked for players as they should.
Please also keep in mind the DLC listed on the Download and buy DLC for classic EA games on PC only works for installs through Steam. the EA app already includes it in the download so this will not work for those who play through the EA app.
Once we get more info, we will let you all know what the word is.Thanks!
If people can access all the DLC by purchasing the Ultimate Edition through Steam then that means the EA App can recognize that the add ons exist. Why not just make this all available for every user that has a copy of the game?
- 3 months ago
I have the same problem - purchased Dragon Age 2 through Origin many years ago, now re-downloading and playing it through EAapp, no option to download Legacy and Mark of the Assassin DLCs, although those DLCss are free for those who got the game from Steam/game discs.
I would really appreciate the opportunity for us to download all the dlcs for the game for free, if we already have DA2 standard edition.
- FoxhackDN3 months agoSeasoned Rookie@Eternal_Dust Heck! Just grant people who don't have the DLCs a copy of Ultimate Edition!
If we were supposed to get the free upgrade, but didn't get it, and the easiest solution is to BUY the game again... then why not just GIVE those of us with the glitch a full copy?- 3 months ago@FoxhackDN You would think! I asked a chat agent if they could do that and they said they can't do that for some reason even though right now I could purchase the Ultimate Edition through the app if I wanted. The fact that the only way to solve this is to buy the game again is ridiculous!
- FoxhackDN3 months agoSeasoned Rookie@Eternal_Dust It's probably up to some bean counter on EA's business division saying "No."
And that sucks because I'm not paying for content I'm supposed to have gotten for free. 😞
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