Xbox one dragon age 2 will not install

I am replying to follow, but also to mention that this game was already installed for me yesterday, and I played it. However, as of this morning, I was unable to play it saying that an update is required, but we can’t get it yet. I called xbox support whom suggest I uninstall it and re-install. I have attempted this, but now it won’t install which led me to here.

Me as well. The nice lady at Xbox Support said that they know about it but we should say something. It's the weekend, though, so no one answered the support helpline when I called a few minutes ago. My digital purchase won't even download to my Xbox.

Same issue here.  Talked to Xbox support, reset my profile, cold booted, etc.  No luck.  I started up Dragon Age Origins just to see if it worked and had no issues.  Also checked the EA Vault to make sure the game was not removed, it’s still there.

Apparently it’s hard broke across all media.. copies purchased directly from Microsoft on Xbox, from EA Access, and physical disc are not working.

https://answers.microsoft.com/en-us/xbox/forum/all/error-code-0x87e0000d/ed73ddd5-c019-45d5-8c0f-076d361bfe66?page=3

If only id tried here before id deleted all my saves. Xbox support said it was my xbox playing up but id tried it on 2 other consoles with no luck. 

It's definitely not the console, I'm having no problems installing other backwards compatible games including other bioware games. This has to be some sort of issue on EA or Bioware's end, hopefully they will realise they have made some kind of mistake and fix it but with this being an older game i'm not sure how long it will take for them to respond to this issue.

I am having the exact same issue and have been in contact with XBOX support. All they do is ask me to restart the console or reinstall the game. I could not launch it at first so I chose to uninstall it and install it again. Only thing is... it won't install again but other games will. 

This has been ever since the update on the 23rd. 

Looking at the forums there are at least 100 other people reporting the issue   

I'm having the same problem, I tried to ask for help from xbox support or EA support on twitter, but unsuccessfully. Since friday I can't play Dragon Age 2 anymore, everytime I was trying an error message was popping up. After this I tried to reinstall my game and now I can't download anymore, my installation just stops automatically. 

I really hope they fix this problem, I don't know who the problem is, but fix please.

@Umka9988Been in contact with both. It's a waiting game now. They know about it and they have a patch in the works to fix it. It's just a matter of when. Microsoft is also pushing EA on their end since NO ONE can get it to install that has bought it.