DIRECTX Crashes
I've been getting a directx crash that seems to be random. I'll be playing, the game will freeze and a pop up will state: "DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_REM...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @Static-Jakz Did this start before or after Patch 3 (released yesterday)?
Also, when you have a moment can you give the following a try?
- Run the System File Checker tool, then Check for Windows and GPU updates
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- Repair the game files from the client you own it on.
- Check if any background applications are stopping the EA app or your game.
- Perform a clean boot of your PC to disable background tasks that may be interfering with your game.
Thanks!
Hi,
So it started around 3 days ago. I've been playing since launch but I hadn't had much time to play it in the last 2 weeks. In that time I would play maybe an hour a night.
I had hoped Patch 3 would resolve the issue but it has happened twice since. Usually I can play a full mission, then maybe a short while after that I'll see a crash. I've also run through your suggested ideas above.
I've also done a clean reinstall of the latest Nvidia driver, repaired the game file and uninstalled and then reinstalled the whole game.
When I started up the game again after reinstalled it, it didn't go through lengthy shader compiling like the first time, just a quick shader verification.
