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LordShea22's avatar
LordShea22
Seasoned Newcomer
1 year ago

Missing items from Deluxe Edition Pre-order Walmart

Hello I ordered my son the pre-order Deluxe Edition from Walmart. The product didn’t arrive until 6 November even though we ordered it the 18th of October.  multiple items were supposed to be inc...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
1 year ago

Thanks for reaching out to the community and letting us know what you're running into!

Would it be possible to get the following information from everyone?

  • EA ID (PSN ID/Gamertag):
  • Which platform did you purchase DATV for?
  • Which retailer did you pre-order from?
  • Which code are you missing? (Pre-order, Deluxe, Game)
  • When did you pre-order? 
  • Does your order show as complete/finalized? (depending on where it was purchased)

Cheers!

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