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Repair the game.
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
Then try to play and see if the game still crashes after this time.
If it does crash:
Preform a clean boot and test the Game in clean boot mode.
In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make sure any CORSAIR/ASUS/RAZER software is disable or deinstalled and that your GPU & CPU are not overclocked.
- Make sure only your Mouse and keyboard are connected to the PC
I did try and verify the integrity of the game files through steam before opening this thread, to no effect.
- holger14058 months agoHero+
Keith-hates-tax wrote:
I did try and verify the integrity of the game files through steam before opening this thread, to no effect.
You should do it again after the windows repair we did.
Ok, I would like to know what is going on in your system.
- Download hwinfo64 (The green button) > Install and execute the program > Sensors only.
- Click on the sheet with the green cross (logging) > give the file a name and save it to a place of your choice.
- Wait 5 Minutes > Start DAtV > Play until the game crashes > Stop the hwinfo logging (the sheet again)
- Rename the Log to > ">your name for the file<.CSV.txt"
- Upload the Log file here as you did with the DxDiag.
- Keith-hates-tax8 months agoRising Rookie
Will this work if the game is hard crashing the whole pc? I mean, will I be able to pull the logging report after booting the pc back up?
- holger14058 months agoHero+
It will just end the logging at the point you reset the PC. The file should be intakt at the place you saved it too.
- Download hwinfo64 (The green button) > Install and execute the program > Sensors only.
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